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Buying
a spa is a decision you shouldn't feel rushed or
pressured into, so be sure to ask the dealer a lot of questions.
Like shopping for anything else, knowledge is everything.
Before you take the plunge into buying
a spa, ask for a private "test
soak" so you can feel the jets and the overall comfort of the
spa. Here is a checklist of things to consider. Feel free to print
it out and take it with you when you comparison shop.
1. Learn about the
spa's specific features, ease to use and maintenance.
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When the spa is not in
use, does the water always remain hot and clean?
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Do the jets and jet systems allow you to customize
your hydromassage experience?
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How loud are the jets
and pump?
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Does the spa offer a balanced filtration system?
Is the water continuously filtered 24 hours
a day to ensure clean, clear water?
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Are the filters top-loaded for easy access
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Is the heating
and filtration system fully automatic with no programming required?
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Is there an automatic clean-up cycle after you
exit the spa?
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Inquire about the heatertypically the
most vulnerable component of any spa. Make
sure corrosion will not occur.
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Are the controls user-friendly, easy to operate
and adjust?
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Are there optional features to make spa ownership
easier?
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What are the electrical specifications of the
spa? Are both 115v and 230v available?
(115v can be far less expensive to install)
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How is the seating configured?
Are you able to move about easily? Is there lumbar
support for your back?
2. Learn how the spa was constructed and its
energy efficiency.
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The components should be fully tested
and backed by the manufacturer's warranty.
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Make sure the spa is totally insulated,
not just fully-foamed.
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Ask how to estimate your monthly operation
costs. (Beware of less expensive spas
which can cost in excess of $50 per month to operate).
3. Obtain a copy of the warranty.
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Ask for a copy of the warranty and read
it thoroughly. Beware of the dealer who is
reluctant to provide a copy.
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What spa parts are covered under warranty
and for how long? Make sure the heater, surface/structure, components,
tile and skirt are included.
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How does the manufacturer's warranty compare
with other brands? Make sure there are no undesirable limitations
or exclusions.
4. Obtain information on the manufacturer and
the dealer to ensure you will
receive quality service both during and after
your spa purchase.
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How long has the manufacturer been in
business?
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How long has the dealer been in business?
Inquire about their service policy.
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Call the Better Business Bureau for more
information.
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Ask for customer reference
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